These General Terms of Service of the company Ecomeo OÜ (hereinafter "General Terms of Service") - whose full contact details are available in the General Terms of Use, accessible from the footer of the website.
(hereinafter "Lenasto") - aim to define the rights and obligations of Lenasto and the Subscriber (as defined below) in connection with the paid services accessible from the lenasto.com website (hereinafter the "Site") published and operated by Lenasto.
The terms of use of the Site and the free services accessible from it are defined in Lenasto's General Terms of Use, accessible from the footer of the website.
The terms of sale of products from the Site are defined in Lenasto's General Terms of Sale, accessible from the footer of the website.
Lenasto's Subscriber service can be reached by email at contact@lenasto.com.
Lenasto reserves the right to modify these General Terms of Service at any time and will notify the Subscriber one (1) month before their entry into force. The Subscriber who refuses these modifications may terminate their Subscription under the conditions provided in these General Terms of Service within a period of one (1) month from the notification.
The following terms, whether used in the singular or plural in these General Terms of Service, shall have the following definition:
Any Subscriber has the possibility of accessing the Specific Services, without limit, for the entire duration of access and validity of their Subscription, subject to the effective payment by the Subscriber of the price of their Subscription under the conditions provided in these General Terms of Service and the creation of an Account.
The Specific Services are accessible exclusively from the Subscriber's Account.
Among the Specific Services, Lenasto offers the Subscriber member benefits such as discounts of up to 50% on all products available in the store and free delivery. The Subscriber receives confirmation of their username and password by email at the time of order.
All Specific Services are detailed in the Subscriber's Account.
The Subscriber is free to terminate their Subscription at any time from their Account.
To subscribe to a Subscription, the Subscriber must place an order on the Site and fill in the requested information, in particular their Personal Data.
It is specified that the Subscription, which provides various advantages and discounts, cannot be acquired independently and must be associated with the purchase of another product.
Upon validation of the order, the Subscriber receives an email confirmation of the order. The Subscriber will also receive an email containing their login information.
Only one Account per person (same name, same first name, same email address) will be allowed.
The Subscriber guarantees the accuracy, sincerity, and reliability of the information provided, particularly their Personal Data.
The Subscriber particularly provides a single valid and functional email address, which will be a means of communication between them and Lenasto.
The Subscriber may also, without any particular obligation, provide their telephone number. In this case, we remind them of their right to register on a telephone solicitation opt-out list.
It is therefore up to the Subscriber to modify any change of contact details at any time and as soon as possible via their Account accessible on the Site.
Consequently, Lenasto cannot be held responsible for the Subscriber's lack of diligence when subscribing, modifying, and updating their Personal Data, and consequently for erroneous contact details, with their consequences on the Subscription, in particular access to the Specific Services.
The Subscriber accesses their Account using a username and password corresponding to their order number. The Subscriber is solely responsible for the use of these identification elements and is obliged to keep them secret. Lenasto cannot be held responsible for the loss or theft of these identification elements.
These elements can only be modified at the initiative of the Subscriber or Lenasto in case the Subscriber forgets their password, upon written request.
The Subscriber must go to the Site and subscribe to the Subscription in the appropriate section.
The Subscriber then provides the requested information.
They expressly accept the terms of the General Conditions by checking the corresponding box.
They proceed to pay the Subscription amount by credit card.
The Subscription subscribed by the Subscriber will only be final upon effective payment by the Subscriber.
Any Subscription made by a Subscriber on the Site is subject to immediate written confirmation from Lenasto, sent by email to the Subscriber.
The Subscription has a duration of 30 days, tacitly renewable indefinitely, and is subject to a monthly debit under the conditions of Article VII.
To retain the current month, the cancellation request must reach Lenasto no later than the 15th of the current calendar month.
Cancellation requests received by Lenasto after the 15th of the month (or if the automatic debit for the monthly Subscription price is in progress or has been made) can only be taken into consideration for the following calendar month.
The cancellation request is made via the contact form accessible on the Website in the "contact" section by sending a Subscription cancellation request, or directly by email to the following address: contact@lenasto.com
This cancellation request is effective from the receipt by the Subscriber of Lenasto's email acknowledging receipt of the request.
If the cancellation request occurs while the automatic debit for the monthly Subscription price is in progress or has been made, access to the Specific Services corresponding to this debit is extended, and its cancellation only takes effect for the following month.
In the event of the Customer's failure to comply with all or part of the obligations under the General Terms of Service and/or General Terms of Use, including payment difficulties and/or fraud or attempted fraud related to the Specific Services, Lenasto reserves the right, without prior notice, to suspend access to the Subscription or, depending on the seriousness of the acts, to terminate the Subscription and/or deactivate the Customer's Account without the latter being able to claim damages.
Lenasto reserves the right to refuse to contract with any internet user who has been excluded or sanctioned for such actions.
The Subscription price is €37.90, all taxes included, as indicated on the Site.
The Subscriber benefits from a 3-day trial period before being debited the subscription amount.
Payment is made exclusively by credit card (CB, Visa, MasterCard) on the Site.
Payments via PayPal, American Express, or other payment methods will not be accepted.
Payment is made on the Site through a secure banking platform, which is managed by a third-party company. In this context, Lenasto never has access to the Subscriber's payment information and cannot be held responsible in the event of fraudulent use of the payment methods used.
The Subscriber is informed that the Subscription price may be revised by Lenasto at any time at its sole discretion.
The Subscriber will be informed of these modifications by Lenasto by email at least two (2) months before the new prices come into effect.
Subscribers who do not accept the new price may terminate their subscription according to the terms set out in Article V of these General Terms of Service.
The Subscriber agrees to a monthly direct debit of an amount defined at the time of their order. Thus, as long as the Subscription continues, the Subscriber will be automatically debited between the 1st and the 31st of the month for this amount, and the Subscriber will have uninterrupted unlimited access to the Specific Services.
The Subscriber undertakes to take the necessary measures to ensure that the automatic monthly debit of the Subscription price can be made each month under the conditions specified in this article.
The Specific Services are immediately accessible to the Subscriber upon full payment of the Subscription, from the Subscriber's Account, on the Site.
Access to the Specific Services is immediate from the Subscriber's Account, on the Site, upon subscription to the Subscription. This includes during the 3-day trial period.
In accordance with the provisions of:
"The professional shall provide the consumer with a dated copy of the contract concluded off-premises, on paper signed by the parties or, with the consumer's agreement, on another durable medium, confirming the express commitment of the parties.
This contract shall include all the information provided for in Article L. 221-5.
The contract shall state, where applicable, the consumer's express agreement for the supply of digital content not supplied on a tangible medium before the expiry of the withdrawal period and, in this hypothesis, the consumer's waiver of their right of withdrawal.
The contract shall be accompanied by the standard withdrawal form mentioned in 2° of Article L. 221-5."
"The professional shall provide the consumer, on a durable medium, within a reasonable period, after the conclusion of the contract and at the latest at the time of delivery of the goods or before the start of the performance of the service, confirmation of the contract including all the information provided for in Article L. 221-5, unless the professional has already provided it to them, on a durable medium, before the conclusion of the contract. The contract shall be accompanied by the standard withdrawal form mentioned in 2° of the same article.
Where applicable, the professional shall provide the consumer, under the same conditions and before the expiry of the withdrawal period, confirmation of their express agreement for the supply of digital content not supplied on a tangible medium and of their waiver of the right of withdrawal."
"A consumer who has exercised their right of withdrawal from a contract for the supply of digital content not supplied on a tangible medium shall not be liable for any sum if:
1° The professional has not obtained their prior express consent for the performance of the contract before the end of the withdrawal period and proof of their waiver of their right of withdrawal;
2° The contract does not include the provisions set out in the third paragraph of Article L. 221-9 and the second paragraph of Article L. 221-13."
"The right of withdrawal cannot be exercised for contracts:
(...)
For the supply of digital content not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and their express waiver of their right of withdrawal."
The Subscriber who wishes to exercise their right of withdrawal may decide to withdraw from their Subscription, without having to give any reason, within a period of fourteen (14) clear days from the receipt of their login details to access the member area of the site, by sending Lenasto the duly completed Withdrawal Form by email or postal mail.
As soon as possible after receiving the Withdrawal Form from the Subscriber, which demonstrates the Subscriber's wish to exercise their right of withdrawal, Lenasto will acknowledge receipt to the Subscriber by email and suspend the Subscriber's access to the Specific Services.
If the Subscriber wishes to benefit from the Specific Service, and therefore their Subscription, without waiting for the fourteen (14) day period from their subscription, Lenasto will obtain their express request by opting in during their Subscription.
A Subscriber who exercises their right of withdrawal after having requested that the Subscription begin before the fourteen (14) day period shall pay Lenasto an amount corresponding to the Specific Services provided up to the communication of their decision to withdraw.
This amount is charged pro rata temporis for the Subscriber's use of the Subscription until the communication of their decision to withdraw.
The Subscriber's Personal Data is processed in accordance with Lenasto's Privacy Policies, accessible from the footer of the site.
For any information, question, or technical complaint, or regarding Specific Services, the Subscriber is invited to send their request to the following email address: contact@lenasto.com.
Unless otherwise specified in these General Terms of Service, correspondence exchanged between Lenasto and the Subscriber is primarily conducted by email.
In application of articles 1366 et seq. of the Civil Code, the Subscriber acknowledges and accepts that the information provided by Lenasto by email shall be deemed authentic between them and Lenasto.
Elements such as the time of receipt or sending, as well as the quality of the data received, shall take precedence as they appear on the aforementioned media, or as authenticated by Lenasto's computerized procedures, unless the Subscriber provides written proof to the contrary.
The evidential value of information provided by the Site is that accorded to an original in the sense of a written paper document, manually signed.
These General Terms of Service express the entire obligations of Lenasto and the Subscriber relating to their subject matter. The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to herein shall not be interpreted in the future as a waiver of the obligation in question.
In the event that one or more stipulations of these General Terms of Service are considered null, deemed unwritten, or declared as such in application of a law, regulation, or following a decision of a competent court with final authority, the other stipulations shall retain all their force and scope and shall remain fully applicable, unless the invalid stipulation(s) were substantial and their disappearance would call into question the contractual balance.
In the event of difficulty in interpreting any of the headings appearing at the beginning of the clauses of these General Terms of Service and any of the clauses, the headings shall be deemed non-existent.
These General Terms of Service are subject to Estonian law.
In the event of a dispute likely to arise in connection with these General Terms of Service, their interpretation and their consequences or with acts supplementing or modifying them, the Subscriber will contact Lenasto in order to try to obtain an amicable solution. Any complaint to Lenasto must be made in writing.
Failing an amicable settlement, the Subscriber may choose to:
You have the right to withdraw from these General Terms of Service without giving any reason within fourteen days.
The withdrawal period expires fourteen days after the day of the conclusion of the contract.
To exercise the right of withdrawal, you must notify us, Ecomeo OÜ, Lõõtsa tn 2a, 11415 Tallinn, Estonia, by post or by email at contact@lenasto.com, of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post, fax, or email). You may use the model withdrawal form but it is not obligatory. You may also fill in and transmit the model withdrawal form or any other unequivocal statement on our website.
If you use this option, we will send you an acknowledgment of receipt of the withdrawal without delay on a durable medium (for example, by email).
For the withdrawal period to be respected, it is sufficient that you transmit your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
In case of your withdrawal from this contract, we will reimburse you all payments received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the least expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will proceed with the reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree to a different means; in any event, this reimbursement will not incur any fees for you.
If you have requested that the provision of services begin during the withdrawal period, you will have to pay us an amount proportional to what has been provided to you until the moment you informed us of your withdrawal from these General Terms of Service, compared to the entirety of the services provided for in the General Terms of Service.
(Please complete and return this form only if you wish to withdraw from the General Terms of Service.)
To Ecomeo OÜ, Lõõtsa tn 2a, 11415 Tallinn, Estonia:
I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only in case of notification of this form on paper):
Date:
(*) Delete as appropriate.
(1) We offer you a 50% discount on the product sale price and shipping costs of €7,80 as a welcome. Offer valid until 19/04/2026. One request per household during the offer validity period.
(2) In addition to the 50% promotional offer and free shipping, you benefit from a 3-day trial period to our ebook member area from your subscription, giving you access to hundreds of products at reduced prices. Furthermore, as a member, you benefit from free shipping on all your future purchases without limitation. If you are satisfied with the member area as many customers already are, you will start a monthly subscription formula at €37,90 at the end of the trial period (subscription renewable by tacit renewal for an identical period). You can also cancel or terminate your subscription at any time if you wish and in complete freedom by clicking on the "Manage my subscription" link in your member area or by contacting us via our "contact us" page on our site. Following your complete subscription, and subject to your acceptance to start your trial offer, you will immediately have access to your code generator, available on your Lenasto customer account. Your code will be sent to you by email and grants access to the ebook member area.