These General Terms of Service of the company Ecomeo OÜ (hereinafter "General Terms of Service") - whose full contact details are available in the General Terms of Use, accessible from the footer of the site.
(hereinafter "Lenasto") - are intended to define the rights and obligations of Lenasto and the Subscriber (as designated below) within the framework of the paid services accessible from the website lenasto.com (hereinafter the "Site") published and operated by Lenasto.
The terms of use of the Site and the free services accessible from it are defined in the General Terms of Use of Lenasto, accessible from the footer of the site.
The terms and conditions for selling products from the Site are defined in Lenasto's General Terms and Conditions of Sale, accessible from the site's footer.
Lenasto's Subscriber service can be reached by email at contact@lenasto.com.
Lenasto reserves the right to modify these General Terms of Service at any time and will notify the Subscriber one (1) month prior to their effective date. A Subscriber who does not accept these modifications may terminate their Subscription under the conditions set forth in these General Terms of Service within one (1) month of notification.
The following terms, whether used in the singular or plural in these General Terms of Service, shall have the following definitions:
Every Subscriber has the possibility to access the Specific Services without limit, for the entire duration of access and validity of their Subscription, provided that the Subscriber effectively pays the price of their Subscription under the conditions provided for in these General Terms of Service and creates an Account.
Specific Services are accessible exclusively from the Subscriber's Account.
Among its Specific Services, Lenasto offers Subscribers member benefits such as discounts of up to 50% on all products available in the store and free delivery. Subscribers receive confirmation of their username and password by email upon placing their order.
All Specific Services are detailed on the Subscriber's Account.
The Subscriber is free, at any time, to cancel their Subscription from their Account.
In order to subscribe to a Subscription, the Subscriber must place an order on the Site and provide the information requested, in particular their Personal Data.
It is specified that the Subscription, which confers various advantages and discounts, cannot be acquired independently and must be associated with the purchase of another product.
Upon order confirmation, the Subscriber receives an email confirming the order. The Subscriber will also receive an email containing their login information.
Only one account per person will be allowed (same name, same first name, same email address).
The Subscriber guarantees the accuracy, truthfulness and reliability of the information provided, particularly their Personal Data.
The Subscriber shall in particular provide a single valid and functional email address, which shall be a means of communication between him and Lenasto.
The Subscriber may also, without any particular obligation, provide their telephone number. In which case, we remind them of their right to register on a list to opt out of telemarketing calls.
It is therefore the Subscriber's responsibility to modify any change of contact details at any time and as soon as possible via their Account accessible on the Site.
Consequently, Lenasto cannot be held responsible for the Subscriber's lack of diligence in subscribing to, modifying and updating their Personal Data, and as a result of incorrect contact details, with their consequences on the Subscription, in particular access to Specific Services.
The Subscriber accesses their Account using a username and password that they create themselves when creating their Account. The Subscriber is solely responsible for the use of these login credentials and is required to keep them confidential. Lenasto cannot be held responsible for the loss or theft of these login credentials.
These elements can only be modified at the initiative of the Subscriber or Lenasto in case the Subscriber forgets their password, upon written request.
The Subscriber must go to the Site and subscribe to the Subscription in the appropriate section of the latter.
The Subscriber then provides the requested information.
He expressly accepts the terms of the General Terms and Conditions by ticking the corresponding box.
He proceeds to pay the Subscription amount by credit card.
The Subscription taken out by the Subscriber will only become final upon its actual payment by the Subscriber.
Any subscription to a Subscription made by a Subscriber on the Site is subject to immediate written confirmation from Lenasto, sent by email to the Subscriber.
The Subscription has a duration of 30 days, is tacitly renewable indefinitely and gives rise to a monthly charge under the conditions of article VII.
In order to retain the current month, the cancellation request must reach Lenasto no later than the 15th of the current calendar month.
Cancellation requests received by Lenasto after the 15th of the month (or if the automatic debit of the monthly Subscription price is in progress or has been made) can only be taken into consideration for the following calendar month.
The cancellation request can be made via the contact form accessible on the Website in the "contact" section by submitting a request to cancel the Subscription, or directly by email to the following address: contact@lenasto.com
This cancellation request is effective from the date the Subscriber receives the email from Lenasto acknowledging receipt of the request.
If the cancellation request is made while the automatic debit of the monthly Subscription price is in progress or has been made, access to the Specific Services corresponding to this debit is extended and its cancellation only takes effect for the following month.
In the event of non-compliance by the Client with all or part of the obligations under the General Terms of Service and/or General Terms of Use, including payment difficulties and/or fraud or attempted fraud relating to the Specific Services, Lenasto reserves the right, without notice, to suspend access to the Subscription or, depending on the seriousness of the acts, to terminate the Subscription and/or deactivate the Client's Account without the latter being able to claim damages.
Lenasto reserves the right to refuse to contract with an internet user who has been excluded or sanctioned for such actions.
The Subscription price is €37.90, all taxes included, as indicated on the Site.
The Subscriber benefits from a 3-day trial period before being charged for the subscription amount.
Payment is made exclusively by bank card (CB, Visa, MasterCard) on the Site.
Payments via PayPal, American Express or other payment methods will not be accepted.
Payment is made on the Site through a secure banking platform, which is managed by a third-party company. In this context, Lenasto does not have access to the Subscriber's payment information at any time and cannot be held liable in the event of fraudulent use of the payment methods used.
The Subscriber is informed that the price of the Subscription may be subject to revision by Lenasto at any time at its sole discretion.
The Subscriber will be informed of these changes by Lenasto via email at least two (2) months before the new rates come into effect.
Subscribers who do not accept the new rate may terminate their subscription in accordance with the terms and conditions set out in Article V of these General Terms of Service.
The Subscriber agrees to a monthly charge of a fixed amount determined at the time of purchase. Therefore, for the duration of the Subscription, the Subscriber will be automatically charged this amount between the 1st and 31st of each month, and the Subscriber will have unlimited access to the Specific Services without interruption.
The Subscriber undertakes to take the necessary steps to ensure that the automatic debit of the monthly Subscription price can be made each month under the conditions specified in this article.
Specific Services are immediately accessible to the Subscriber upon full payment of the Subscription, from the Subscriber's Account, on the Site.
Access to Specific Services is immediate from the Subscriber's Account on the Site, as soon as the Subscription is purchased. This includes during the 3-day trial period.
In accordance with the provisions:
"The professional provides the consumer with a dated copy of the contract concluded off-premises, on paper signed by the parties or, with the consumer's agreement, on another durable medium, confirming the express commitment of the parties.
This contract includes all the information required under Article L. 221-5.
The contract mentions, where applicable, the consumer's express agreement for the supply of digital content independent of any material medium before the expiry of the withdrawal period and, in this case, the latter's waiver of the exercise of his right of withdrawal.
The contract is accompanied by the standard withdrawal form mentioned in point 2 of Article L. 221-5.
"The professional shall provide the consumer, on a durable medium, within a reasonable time after the conclusion of the contract and at the latest at the time of delivery of the goods or before the start of the performance of the service, with confirmation of the contract including all the information provided for in Article L. 221-5, unless the professional has already provided it to the consumer, on a durable medium, before the conclusion of the contract. The contract shall be accompanied by the standard withdrawal form referred to in point 2° of the same article."
Where applicable, the professional shall provide the consumer, under the same conditions and before the expiry of the withdrawal period, with confirmation of their express agreement to the supply of digital content not presented on a tangible medium and of their waiver of the right of withdrawal.
"A consumer who has exercised their right of withdrawal from a contract for the supply of digital content not supplied on a tangible medium is not liable for any sum if:"
1° The professional did not obtain his express prior agreement for the execution of the contract before the end of the withdrawal period as well as proof of his waiver of his right of withdrawal;
2° The contract does not include the information required by the third paragraph of Article L. 221-9 and the second paragraph of Article L. 221-13.
"The right of withdrawal cannot be exercised for contracts:"
(…)
"The supply of digital content not supplied on a tangible medium where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal."
The Subscriber who wishes to exercise his right of withdrawal may decide to withdraw from his Subscription, without needing to invoke the reason, within a period of fourteen (14) clear days from the receipt of his login details to access the member area of the site by sending to Lenasto the duly completed Withdrawal Form by email or post.
As soon as possible after the Subscriber receives the Withdrawal Form demonstrating the Subscriber's intention to exercise their right of withdrawal, Lenasto acknowledges receipt to the Subscriber by email and suspends the Subscriber's access to the Specific Services.
If the Subscriber wishes to benefit from the Specific Services, and therefore from his Subscription, without waiting for the period of fourteen (14) days from his subscription then Lenasto collects his express request by way of opt-in when he subscribes to the Subscription.
The Subscriber who exercises his right of withdrawal after having requested that the Subscription begin before the period of fourteen (14) days shall pay Lenasto an amount corresponding to the Specific Services provided up to the communication of his decision to withdraw.
This amount is charged pro rata temporis of the Subscriber's use of the Subscription until the communication of their decision to withdraw.
The Subscriber's Personal Data is processed in accordance with Lenasto's Privacy Policies, accessible from the website footer.
For any information, questions, technical complaints, or requests for Specific Services, the Subscriber is invited to send their request to the following email address: contact@lenasto.com.
Unless otherwise specified in these General Terms of Service, correspondence between Lenasto and the Subscriber is primarily conducted via email.
Pursuant to Articles 1366 et seq. of the Civil Code, the Subscriber acknowledges and accepts that the information delivered by Lenasto by email shall be valid between him and Lenasto.
Elements such as the time of receipt or transmission, as well as the quality of the data received, shall be considered valid as appearing on the aforementioned media, or as authenticated by Lenasto's computerized procedures, unless the Subscriber provides written proof to the contrary.
The scope of proof of the information provided by the Site is that granted to an original in the sense of a written paper document, signed by hand.
These General Terms of Service constitute the entire agreement between Lenasto and the Subscriber regarding their subject matter. The failure of either party to enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.
In the event that one or more provisions of these General Terms of Service are considered null, deemed unwritten or declared as such pursuant to a law, regulation or following a decision of a competent court having the authority of res judicata in last resort, the other provisions shall retain their full force and scope and remain fully applicable, unless the invalid provision(s) were of a substantial nature and their disappearance would call into question the contractual balance.
In case of difficulties of interpretation between one of the headings appearing at the beginning of the clauses of these General Terms of Service and one of the clauses, the headings shall be declared non-existent.
These General Terms of Service are governed by Estonian law.
In the event of any dispute arising in connection with these General Terms of Service, their interpretation and consequences, or with any acts supplementing or modifying them, the Subscriber shall contact Lenasto in an attempt to reach an amicable solution. All complaints to Lenasto must be submitted in writing.
In the absence of an amicable settlement, the Subscriber may choose:
You have the right to withdraw from these General Terms of Service without giving any reason within fourteen days.
The withdrawal period expires fourteen days after the day the contract was concluded.
To exercise your right of withdrawal, you must notify us, Ecomeo OÜ, Lõõtsa tn 2a, 11415 Tallinn, Estonia, by mail or email to contact@lenasto.com, of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the model withdrawal form, but it is not obligatory. You can also fill in and submit the model withdrawal form or any other unequivocal statement on our website.
If you use this option, we will send you an acknowledgement of receipt of the withdrawal without delay on a durable medium (for example, by email).
To ensure that the withdrawal period is respected, you simply need to send your communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we will reimburse all payments received from you, including delivery charges (except for any supplementary costs arising from your choice of a delivery method other than our least expensive standard delivery option), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you have requested to start the provision of services during the withdrawal period, you will have to pay us an amount proportional to what has been provided to you up to the moment you informed us of your withdrawal from these General Terms of Service, in relation to all the services provided for by the General Terms of Service.
(Please complete and return this form only if you wish to withdraw from the General Terms of Service.)
To the attention of Ecomeo OÜ, Lõõtsa tn 2a, 11415 Tallinn, Estonia:
I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Consumer address(es):
Signature of the consumer(s) (only if this form is submitted on paper):
Date :
(*) Delete as appropriate.
(1) We offer you a 50% discount on the product sale price and shipping costs of €7,80 as a welcome. Offer valid until 03/12/2025. One request per household during the offer validity period.
(2) In addition to the 50% promotional offer and free shipping, you benefit from a 3-day trial period to our ebook member area from your subscription, giving you access to hundreds of products at reduced prices. Furthermore, as a member, you benefit from free shipping on all your future purchases without limitation. If you are satisfied with the member area as many customers already are, you will start a monthly subscription formula at €37,90 at the end of the trial period (subscription renewable by tacit renewal for an identical period). You can also cancel or terminate your subscription at any time if you wish and in complete freedom by clicking on the "Manage my subscription" link in your member area or by contacting us via our "contact us" page on our site. Following your complete subscription, and subject to your acceptance to start your trial offer, you will immediately have access to your code generator, available on your Lenasto customer account. Your code will be sent to you by email and grants access to the ebook member area.